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Jonathan Oakey

Senior Fiber Solution Analyst & Technical Leader

Verizon Optix Wizard Programming
Hampton, VA

Freelance Developer & Technical Consultant

10+ years of proven expertise optimizing mission-critical fiber service delivery platforms at Verizon. Specialized in system migrations, DevOps automation, and data-driven solutions that deliver measurable business impact. Expert in root cause analysis and process optimization with a track record of improving platform stability and operational efficiency.

10+
Years Experience
20%
Efficiency Improvement
6
Major Projects
3
Certifications
Download ResumeLinkedIn ProfileGitHub Portfolio

Executive Summary

Proven technical leader with a decade of experience driving digital transformation and operational excellence

Professional Excellence
Strategic technical leadership with measurable business impact

Key Achievements

System Migration Leadership

Led major migration from legacy to modern, scalable fiber service platform

Improved platform stability and performance

Process Optimization Expert

Optimized diagnostic workflows improving first-call resolution rates

Enhanced customer satisfaction and operational efficiency

Release Management Excellence

Managed critical releases for Fios gateways (CR1000A, G1100) and ONTs

Ensured seamless deployment of mission-critical updates

Technical Problem Solver

Performed in-depth root cause analysis for complex fiber network issues

Resolved critical issues preventing service disruptions

Current Role

Senior Fiber Solution Analyst

Verizon Optix Repair Wizard Team

Hampton, VA
September 2014 - Present
  • Led major system migration from legacy to modern, scalable fiber service platform
  • Performed in-depth root cause analysis for complex fiber network issues
  • Managed release management for critical Fios gateways (CR1000A, G1100) and ONTs
  • Optimized diagnostic workflows improving first-call resolution rates
  • Collaborated on API integration initiatives to resolve data integrity issues

Consulting & Development

Freelance Developer & Technical Consultant

Independent Practice

Hampton, VA
2014 - Present
  • Designed and deployed custom full-stack data visualization applications
  • Engineered specialized machine learning models with AI integration
  • Provided cloud architecture consulting for hybrid environments
  • Implemented containerization and automation solutions

Education & Professional Development

Education

Associate's Degree in Computer Science

Thomas Nelson Community College (2013-2016)

Computer Science Coursework

St. Charles Community College (2012-2013)

Recent Certifications

Google Project Management Professional Certificate

Google - October 2024

Python Data Structures

University of Michigan - October 2024

Python Programming Certification

Industry Certification - 2013

Technical Expertise

Comprehensive skill set spanning enterprise systems, cloud technologies, and advanced analytics

System Migration & Integration

Expert

Led major platform migrations

DevOps & Automation

Expert

Streamlined deployment processes

Data Science & Analytics

Expert

Improved diagnostic accuracy

Full-Stack Development

Expert

Built scalable applications

Root Cause Analysis

Expert

Resolved critical network issues

Process Optimization

Advanced

Enhanced operational efficiency

Release Management

Expert

Managed critical gateway releases

API Integration

Advanced

Resolved data integrity issues

Featured Projects

Showcase of enterprise-grade solutions and technical innovations with measurable business impact

Enterprise Software
Enterprise Data Analysis & Visualization Platform
Architected and developed a comprehensive full-stack web application enabling data scientists and analysts to perform advanced analytics with intuitive visualization capabilities.
ReactFlaskPythonMySQLD3.jsPlotly

Business Impact:

  • Implemented enterprise-grade security with role-based access control
  • Optimized data processing pipelines achieving 40% performance improvement
  • Deployed asynchronous task queues handling 10,000+ concurrent operations
Machine Learning
Advanced Machine Learning Solutions
Developed multiple production-ready ML models including predictive analytics for financial markets and intelligent spam detection systems with enterprise-level accuracy.
PythonTensorFlowscikit-learnPandasNaive Bayes

Business Impact:

  • Achieved 85% accuracy in stock price prediction models
  • Deployed spam detection system with 92% precision rate
  • Integrated real-time ML inference into production web applications
Mobile Development
Cross-Platform Mobile Applications
Engineered high-performance mobile applications including cryptocurrency portfolio management and fitness tracking solutions with seamless cloud integration.
JavaAndroidSwiftiOSREST APIsCloud Integration

Business Impact:

  • Implemented real-time data synchronization with 99.9% uptime
  • Designed adaptive UI/UX supporting 15+ device configurations
  • Conducted comprehensive testing across multiple platform versions
AI/Voice Technology
Voice-Activated Task Management System
Built sophisticated Alexa skill for enterprise task management with natural language processing and seamless integration with productivity platforms.
PythonAWS LambdaAlexa Skills KitGoogle Calendar API

Business Impact:

  • Implemented advanced NLP for 95% voice command accuracy
  • Created custom slot types improving response precision by 30%
  • Deployed serverless architecture handling 1000+ daily interactions
Cloud Infrastructure
Enterprise Cloud Infrastructure
Designed and implemented scalable personal cloud network using enterprise-grade virtualization, integrating multiple cloud services with automated management.
VMware vSphereGoogle CloudAWSAnsibleNetwork Management

Business Impact:

  • Implemented dynamic resource allocation reducing costs by 25%
  • Automated backup processes achieving 99.99% data reliability
  • Optimized multi-VM performance supporting 50+ concurrent users
Enterprise Systems
Mission-Critical Fiber Platform Optimization
Led complex system architecture projects for Verizon's fiber service platform, involving sophisticated XML/HTML/CSS/JavaScript workflows and system integrations.
XMLHTMLCSSJavaScriptSystem ArchitectureDebugging

Business Impact:

  • Reduced repair turnaround time by 20% through workflow optimization
  • Enhanced diagnostic accuracy improving first-call resolution rates
  • Streamlined development cycles increasing team productivity by 30%

Let's Connect

Ready to discuss how my expertise can drive your organization's technical initiatives and digital transformation goals

Professional Opportunities

  • Technical Leadership Roles
  • System Architecture Consulting
  • DevOps & Cloud Migration Projects
  • Data Science & Analytics Solutions

Collaboration Areas

  • Enterprise Software Development
  • Process Optimization Initiatives
  • Technical Team Mentoring
  • Innovation & R&D Projects
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